View Full Version : Party Poker probs caused by HEM

12-08-2010, 09:57 PM
I've having real issues with HEM with Party Poker

After ~ 10 mins of playing when I get to the top of a waiting list and click on the 'Join Table' button the table starts to open but then kinda crashes and I'm not seasted, although at the bottom of my screen there's kind an icon for the table. My HEM messes up (i get an error message when i click on players stats icon) and it stops importing hands.

If I close HEM the problem with the poker client stops (ie i can join tables when i get to top of waitlist), therefore I'm certain that the problem is being caused by HEM. However, when I open up HEM the prob starts again after a few mins.

http://img16.imageshack.us/img16/6190/partypz.jpg (http://img16.imageshack.us/i/partypz.jpg/)

http://img411.imageshack.us/img411/4195/partyli.jpg (http://img411.imageshack.us/i/partyli.jpg/)

http://img148.imageshack.us/img148/9443/party2w.jpg (http://img148.imageshack.us/i/party2w.jpg/)

12-09-2010, 05:10 AM
Please reboot your computer and download and install 1.11.05d as first thing: http://www.holdemmanager.com/Downloads/HmUpdate.exe

Please disable live-tracking under site options->party.
Please don't run FreePHG for a test.

If its still not working we need more details about your system and please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extenstions turned off.