View Full Version : HM just stopped working, lol

Andrew Boccia
11-08-2008, 05:23 AM
Has been running basically flawless, pretty much since HM was released.

Today it just stopped importing hands, it shows standard hands like this:

PokerStars Game #21852212659: Hold'em No Limit ($2/$4) - 2008/11/08 0:59:34 ET
Table 'Algieba III' 6-max Seat #6 is the button
Seat 1: 6table ($101.70 in chips)
Seat 2: AndrewBoccia ($400 in chips)
Seat 5: TheChosenWun ($350 in chips)
Seat 6: southern58 ($1052.30 in chips)
6table: posts small blind $2
AndrewBoccia: posts big blind $4
millerq8: sits out
cwmizner: sits out
*** HOLE CARDS ***
Dealt to AndrewBoccia [7c 6s]
TheChosenWun: folds
southern58: raises $8 to $12
6table: folds
AndrewBoccia: folds
Uncalled bet ($8) returned to southern58
southern58 collected $10 from pot
southern58: doesn't show hand
*** SUMMARY ***
Total pot $10 | Rake $0
Seat 1: 6table (small blind) folded before Flop
Seat 2: AndrewBoccia (big blind) folded before Flop
Seat 5: TheChosenWun folded before Flop (didn't bet)
Seat 6: southern58 (button) collected ($10)

as import errors, and does not pick them up.

When I go to reports and make sure I have no filters selected, I show no hands played for today...

tablemanager also opens upon autoimport, picks up all tables that are running, but displays no stats...

Andrew Boccia
11-08-2008, 06:35 AM
im running 1.06.03h if that matters

Andrew Boccia
11-08-2008, 06:46 AM
everyhand on fulltilt poker also shows up as an import error, HM works fine on the computer next to me... this is really baffling

11-08-2008, 07:22 AM
same here. i'm trying to import some mined hands, but errors everywhere...

an example:

PokerStars Game #20741952453: Hold'em No Limit ($1/$2) - 2008/09/27 16:50:46 ET
Table 'Havnia IV' 6-max Seat #1 is the button
Seat 1: Time_out99 ($231.95 in chips)
Seat 3: aaak47 ($142.75 in chips)
Seat 5: jacobo ($268.45 in chips)
Seat 6: cones1981 ($265 in chips)
da_fulv will be allowed to play after the button
aaak47: posts small blind $1
jacobo: posts big blind $2
*** HOLE CARDS ***
cones1981: folds
Time_out99: folds
aaak47: folds
Uncalled bet ($1) returned to jacobo
jacobo collected $2 from pot
*** SUMMARY ***
Total pot $2 | Rake $0
Seat 1: Time_out99 (button) folded before Flop (didn't bet)
Seat 3: aaak47 (small blind) folded before Flop
Seat 5: jacobo (big blind) collected ($2)
Seat 6: cones1981 folded before Flop (didn't bet)

11-08-2008, 08:39 AM
Both hands imported fine with Beta 22, please update http://www.holdemmanager.com/downloads/HmUpdate1.06.04beta.exe and if the problem persists create a new database http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146 then move the HH to a new folder and reimport it

Andrew Boccia
11-08-2008, 10:02 AM
I updated and now its asking for my serial, I've payed for 1 professional license thru HM, I used both codes, and I have payed for an additional license thru legopoker, they have been ignoring me for whatever reason, is there a way i can give my ID or something and just have it reset?

11-08-2008, 09:13 PM
That code should work and if not try the solutions here http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=159 which also include the email to contact Roy if those solutions dont work and hell look after you

Andrew Boccia
11-09-2008, 02:02 AM
I don't have "that code" I need my code that I got from legopoker, they do not respond to support questions :(

Andrew Boccia
11-09-2008, 03:52 AM
woot lego got back to me finally after i sent in like 10 tickets..... looks like its working again with a new database... so I just have to figure out how to transfer over my old hands which shouldn't be hard