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olavk1
04-10-2013, 08:53 AM
http://img22.imageshack.us/img22/3389/stakefailure.png

The moment I finnish a 10$ sng, nothing happens, no stats appear except for this one time and I have no idea how that happened.
Actually the count # goes up everytime I finnish a sng from the 0$ stake wich is actually the originally 10$ stakes as you can see below.
I've tried importing everything into a new database, with no luck.
Also, the chat on Full Tilt is on everything.

I'm using version: 1.12.10b

edit:
I've updated to 1.13.01 and it seem to be working now, but the hud is messed up showing only up to two people and not showing stats.

udbrky
04-10-2013, 08:56 PM
Please try this version, reimport the tournament summaries:

http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_11Nov2012.exe

1. What exact version of Holdem Manager are you using? (e.g. 1.12.11)
2. What poker site are you playing on and does the problem occur on more than one site?
3. Which type of game(s) are you playing? (NL, FL, Omaha, SnGs, MTT, zoom, rush, speed, etc)
4. Have you clicked on the Start Auto Import button?
5. Often times, it is one setting or option that's not correct in your poker client. Please see our Detailed FAQs on configuring Holdem Manager to work with poker sites to make sure your poker site is saving Hand History files.
6. Check to see if the hand histories are showing up in the folder that you configured in HM to auto import from.
7. If you think the hands are importing the please go to the reports TAB, select your username and run a report with all filters off to confirm they have imported.
8. If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database. http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database
9. Have you tried the Table Finder and did it work? http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+
10. If you open the hand history files, are they written in English?
11. Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder. It may be just called holdemmanager if youve extenstions turned off.