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View Full Version : unable to upgrade from HEM to Omaha



DocOfDan
12-06-2010, 05:46 AM
Hi

I have a subscription to Holdem Manager (Pro) and have recently earned a bonus through one of your affiliate site deals. I've been trying to use this to add Omaha support to my HEM. I go through the upgrade process, selecting the 'add omaha' etc and cutting and pasting my license code into the box. However when I press the green 'upgrade' button, nothing happens - other than a small yellow exclamation mark appearing in the bottom left of the browser (IE8) window. If I click this it tells me there is a javascript error about BAse_Url not being recognised. I've tried in several other browsers (Chrome, Opera, Firefox, Safari) and none of them work either.

If I just ignore the error and try again it tells me that I need to checkout, that I can only upgrade one product at a time - yet when I try to checkout it says there is nothing in my shopping cart?

netsrak
12-06-2010, 09:34 AM
Do you already have a Omaha Upgrade key or do you need to request this key?

Please contact sales@holdemmanager.com with your purchase details (like name and mail address)