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View Full Version : HUD has stopped working pop up



LastEmperor7
12-03-2010, 10:53 PM
HUD has stopped working pop up occasionally when i'm using. Any suggestion to fix?

netsrak
12-04-2010, 07:20 AM
Which pokersite?
Which gametype?
Which HM version?
Which operating system?

LastEmperor7
12-04-2010, 08:11 AM
I run on both pacific and pokerstars.
game type fix limit hold em.
1.1105 version.
windows7 os.

netsrak
12-04-2010, 12:30 PM
Please try 1.11.05d: http://www.holdemmanager.com/Downloads/HmUpdate.exe

If that doesn't help please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extentions turned off.

waxdabox
12-05-2010, 10:28 AM
I often get the pop up that the HUD is not responding and HEM needs to shut down or the screen just freezes completely and requires a computer restart.

This does not occur every time the HUD goes on but dos happen from time to time not long after beginning auto importing.
Anyone else find this and is there a way of fixing it.

I play on Stars, use the newest version of stars and HEM and this has happened on my windows 7 desktop as well as my vista runing laptop.

Thanks in advance for any suggestions.

netsrak
12-06-2010, 05:26 AM
Please disable prefetch and live-tracking and try again.
If it still happens please enable logging in the table preferences and send us the log file with link to this thread and explanation to support@holdemmanager.com