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showerman9
11-07-2008, 05:49 PM
I opened holdem manager today and the database control panel popped up saying that it could not connect to PostgreSQL. When I click yes to have HEM attempt to start the service it says a connection can't be made. I had been using HEM without a problem for about 2 months and this suddenly happened a couple days ago. My version is fully updated any ideas what my problem could be?

morny
11-07-2008, 06:55 PM
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34

showerman9
11-07-2008, 07:57 PM
I still wasn't able to start PostgreSQL, would these steps be your next advice http://208.109.95.123/faq/afmmain.aspx?faqid=171 ? If so, can I reinstall the firewall and anti viruses after Im done with the steps and still have the program work?

morny
11-07-2008, 08:55 PM
Yeah you can reinstall them after, this seems to happen alot after windows updates and this is usually the quickest way to resolve it

showerman9
11-09-2008, 05:40 PM
I am having trouble reinstalling PostgreSQL, apparently because windows installer can't install it. I have winzip, so the file is unzipped, any ideas how I can get the installation to work?

thanks for all your help

fabio
11-09-2008, 07:59 PM
What is the error message you are getting?

showerman9
11-09-2008, 11:09 PM
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."

fabio
11-09-2008, 11:45 PM
you need to unzip all files

showerman9
11-10-2008, 01:06 AM
What other files do I need to unizip other than postgresql-8.3?

fabio
11-10-2008, 08:28 AM
all files which are in the zip

showerman9
11-10-2008, 04:44 PM
That seems to be the only file in the zip. I have tried downloading from several different links but I only get that one file.

fabio
11-10-2008, 07:33 PM
http://www.holdemmanager.com/downloads/postgresql.zip - use this link please

showerman9
11-11-2008, 12:27 AM
ok now it installed correctly, but I am back to square one, with the same problem I originally had. When I try and manually start postgresql I get an error message saying "Windows could not start the PostgreSQL Database Server 8.3 service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion."

fabio
11-11-2008, 11:57 AM
Please email me at fabio@holdemmanager.net to set up a date and time for a Teamviewer session so I can help you