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nac35mm
12-03-2010, 11:14 AM
Hi everybody
I was playing a sit 'n'go turbo 10max 3,40$ at Pokertstars when my computer suddenly broke down just when i got busted out.
When I restarted I ask for the comple tourney hand history to Pokerstar. The send it back to me and I tried to import it to HEM.
The problem is that HEM tells me everyhing is imported (in fact it says that the hands are duplicated) but doesn't show me the tourney in the stats.
I have tried deleting the hands of the tourney (those appears but not linked to the tourney), changing the folder that contains the hand history and reimporting it but nothing happens (the hands appear again but the sats of the tourney doesn`t)
Can anybody help me?

Thank you

olliepower
12-03-2010, 08:00 PM
Here are some things to try if it is not appearing correctly

1. Click the filter button at the top of HEM and click clear filter. Then go to filter by date and select all hands. This should display all of your tournaments.

2. If the above does not work start a new Database and and attempt to import the HH there. If that works, your old DB my be corrupt and you will need to follow these steps.

Export your Hand Histories
FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback - Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

http://faq.holdemmanager.com/images/tourney-data-view-01.jpg

can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)

then reimport all your hands/notes/summaries into the new database

nac35mm
12-03-2010, 09:14 PM
Hi again
A tried both steps and neither of them worked.
I've been playin some other tourneys after it and they are fine, bue this one still doesn't show up
Can i try anything else?

Thank you very much

nac35mm
12-03-2010, 09:18 PM
Sorry
Step 2 finally worked
Thank you very much

olliepower
12-05-2010, 07:28 PM
no problem :)