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RaidX
12-03-2010, 04:36 AM
Hello,

I'm running into a problem at the launch of HEM.
I have a message telling me that a "root element" is missing (config/Hold'emManager.config file) and that HEM will backup an old one and create a new one.

Then there is this unhandled exception :
(with error msg : "Not possible to create an already existing file")


************** Texte de l'exception **************
System.IO.IOException: Impossible de créer un fichier déjà existant.

à System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
à System.IO.__Error.WinIOError()
à System.IO.File.Move(String sourceFileName, String destFileName)
à ay.a(Boolean A_0)
à ay.b(Boolean A_0)
à cw.c(Object A_0, EventArgs A_1)
à System.Windows.Forms.Form.OnLoad(EventArgs e)
à DevComponents.DotNetBar.Office2007RibbonForm.OnLoa d(EventArgs e)
à System.Windows.Forms.Form.OnCreateControl()
à System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
à System.Windows.Forms.Control.CreateControl()
à System.Windows.Forms.Control.WmShowWindow(Message& m)
à System.Windows.Forms.Control.WndProc(Message& m)
à System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
à System.Windows.Forms.ContainerControl.WndProc(Mess age& m)
à System.Windows.Forms.Form.WmShowWindow(Message& m)
à System.Windows.Forms.Form.WndProc(Message& m)
à DevComponents.DotNetBar.Office2007RibbonForm.WndPr oc(Message& m)
à System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
à System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
à System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Assemblys chargés **************
mscorlib
Version de l'assembly*: 2.0.0.0
Version Win32*: 2.0.50727.4952 (win7RTMGDR.050727-4900)
CodeBase*: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Version de l'assembly*: 1.11.4.2912
Version Win32*: 1.11.04.2912
CodeBase*: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Version de l'assembly*: 2.0.0.0
Version Win32*: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase*: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Version de l'assembly*: 2.0.0.0
Version Win32*: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase*: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Version de l'assembly*: 2.0.0.0
Version Win32*: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase*: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
DevComponents.DotNetBar2
Version de l'assembly*: 8.3.0.0
Version Win32*: 8.3.0.0
CodeBase*: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Xml
Version de l'assembly*: 2.0.0.0
Version Win32*: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase*: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
DeployLX.Licensing.v3
Version de l'assembly*: 3.2.2000.0
Version Win32*: 3.2.2000.3813
CodeBase*: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
mscorlib.resources
Version de l'assembly*: 2.0.0.0
Version Win32*: 2.0.50727.4952 (win7RTMGDR.050727-4900)
CodeBase*: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
Accessibility
Version de l'assembly*: 2.0.0.0
Version Win32*: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase*: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Windows.Forms.resources
Version de l'assembly*: 2.0.0.0
Version Win32*: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase*: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_fr_b77a5c561934e089/System.Windows.Forms.resources.dll
----------------------------------------
System.XML.resources
Version de l'assembly*: 2.0.0.0
Version Win32*: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase*: file:///C:/Windows/assembly/GAC_MSIL/System.Xml.resources/2.0.0.0_fr_b77a5c561934e089/System.Xml.resources.dll
----------------------------------------

If I try to ignore this exception, HEM seems to be launching (saying "Validating, unregistered software" altough it is registered) but stays on this screen forever.

I tried to update to the newer release (that I had not yet) but still this problem.

I guess I should erase some corrupt config file that HEM isn't able to read and to overwrite but wich one ?
What should I do exactly ?

Thanks for your help.
morny
12-04-2010, 04:41 AM
Follow this FAQ FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling HEM without Losing Preferences (http://faq.holdemmanager.com/questions/99/Reinstalling+HEM+without+Losing+Preferences+) - Hold'em Manager Poker Tracking Software - Reinstalling HEM without Losing Preferences
Please Uninstall Holdem Manager and reinstall it

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+) - Using Revo Uninstaller (uninstall HM with Revo FREE and reinstall it)

If your doing a clean reinstall you should consider the following.

See this FAQ FAQ - Hold'em Manager Poker Tracking Software :: Registration Benefits (http://faq.holdemmanager.com/questions/26/Registration+Benefits) on how to reset your code

Finally Please install the latest version: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe

Please test it before you copy back the config folder so we can rule out corrupt configs