All Imported Hands Going to Error

[zram21]

Starting just recently any hands I play on Stars or Full Tilt are getting import errors. None of the hand data is getting imported, but I can actually see my list of total players increasing for some reason. So it looks like some data is being imported. Any ideas?

I did try installing the newest release, but still the same issue.

[morny]

Here’s a FAQ on how to create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database), please see if the problem still exists with the new database. If it does please email the hands to support@holdemmanager.net and also link to this thread but if the new database fixes it then it means your database is corrupt.

Export your Hand Histories
FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback - Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

http://faq.holdemmanager.com/images/tourney-data-view-01.jpg

can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)

then reimport all your hands/notes/summaries into the new database