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Nonciazzecco
12-01-2010, 07:54 PM
I am not an expert but the winnings on the tournament listed in the object are not displayed properly.

Am i wrong?

Ciao

Patvs
12-02-2010, 01:57 AM
update to http://www.holdemmanager.com/Downloads/HmUpdate.exe



You need to request and import any/all your tournament histories and import those to HM. Stars does not write the tourney summaries to your hard drive, like FTP does.

Pokerstars > Lobby > Requests > Tournament History .. > 200

Then you have to create a text file, from the email, to import to HM.

--

If HM still doesn't correctly display the winnings, email us a handhistory of such a triple or nothing game to support@holdemmanager.com

Nonciazzecco
12-02-2010, 06:48 PM
I do not understand.
I am running the latest version
PS is writing the tournament structure and HM is importing it, but it does not work even if i put by hand the tournament results.
I will be happpy to post you data. What should I do? can you give me detailed instructions so i can provide the data you need?

Ciao

Patvs
12-03-2010, 07:15 AM
email us a handhistory + summary file of such a triple or nothing game to support@holdemmanager.com

Nonciazzecco
12-03-2010, 06:57 PM
I have shared the files required. Can you give me an update?
Ciao

morny
12-04-2010, 06:26 AM
Thanks the issue is being looked into but were very busy so i dont have an ETA

Nonciazzecco
12-06-2010, 05:32 AM
Ok thank you