PDA

View Full Version : problem at ongame



ulle73
11-30-2010, 07:18 PM
i use an older version of hm, cause i want the mucked cards to work, and i know i have to close the hud manager to shut down tables, otherwise it freezes, but now, everytime i open a table and have the hud on, the clint freezes.... it worked perfectly until like 10 minutes ago...

netsrak
12-01-2010, 05:29 AM
Delete the ongame handhistory file, reboot your computer and try again.

ulle73
12-08-2010, 09:58 AM
i have done that 100 times, it still freezes everytime i start the hud.......

On-UrB
12-08-2010, 11:50 AM
i have the same problem.
the lobby room stop working and freeze completely.
how to fix that??

On-UrB
12-08-2010, 01:34 PM
problem fixed...
just instal the last update :)

ulle73
12-08-2010, 02:19 PM
but i dont want the latest install, cause need the mucked cards to work at ongame...

On-UrB
12-08-2010, 05:36 PM
but i dont want the latest install, cause need the mucked cards to work at ongame...

whith the new pacth,the mucked cards still work...

ulle73
12-08-2010, 06:37 PM
with what new patch? dont think so...

On-UrB
12-08-2010, 07:07 PM
with what new patch? dont think so...

this patch:

http://www.holdemmanager.com/Downloads/HmUpdate.exe

ulle73
12-08-2010, 07:11 PM
no it does not work with that version

copied from another thread here at the forum:

“We do not wish to make mucked card information available for analytical purposes. We always strive to prevent players from gaining an unfair advantage over others, and feel that allowing the automatic lookup of mucked cards would directly contradict this standpoint.” – Ongame Network.

Since we are working in cooperation with Ongame, we will respect their wishes in this regard. URL look-up will be removed from future builds.

-HM

On-UrB
12-08-2010, 07:28 PM
no it does not work with that version

copied from another thread here at the forum:

“We do not wish to make mucked card information available for analytical purposes. We always strive to prevent players from gaining an unfair advantage over others, and feel that allowing the automatic lookup of mucked cards would directly contradict this standpoint.” – Ongame Network.

Since we are working in cooperation with Ongame, we will respect their wishes in this regard. URL look-up will be removed from future builds.

-HM

i see...sory,i can't help you :(

netsrak
12-09-2010, 05:17 AM
Thats what i predicted: Ongame will release an update soon to prevent our older releases from working. Sorry but there is nothing we can do for you without updating to the latest release.

ulle73
12-09-2010, 10:16 AM
ut it works perfectly on my laptop, just on my desktop im having problem....

netsrak
12-10-2010, 05:33 AM
Something configured differently?

ulle73
12-10-2010, 07:07 AM
no its the same...

On-UrB
12-10-2010, 07:46 AM
but,why HM doesn't alow to see the mucked cards of the oponnent??
because the update of the ongame software?

netsrak
12-10-2010, 08:54 AM
Please uninstall HEM using Revo Uninstaller: FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

After completion please reboot your computer and download and install the full installer from our homepage. Please make sure that the postgresql option is disabled during the installation.

@On-UrB: because Ongame no longer allows us to display the mucked cards