HM2 on Prima

[Star6inata]

Hello
I am using HM2 in prima, I generally play 6 table and everything is okay. However today my HUD is only displaying on 4 table? I tryed redusing (and increasing ) the total number of table I play. But I still get HUD on only 4 of them. Any ideas?

[eSK_AvuS]

I play 12 tables and some of them don't display the HUD either (this started before last hm2 update)

[Patvs]

What type of tables are you playing?

Are all the tables being detected in the TableFinder: http://hm2faq.holdemmanager.com/questions/1441/HowIsTableFinderUtilizedIfTheHUDDoesNotAppear%3F

[alexexei]

same problem.hud did not recognize new Anonymous (not Anon tables)
if 2 or more open hud appear in one of them and every hand it change numbers

[Star6inata]

Yes I think the problem is with the anonymous table. When I open "Active sesion" in the table list below I can see all my tables. But those without HUD are displayed without any figures on net won/lost, number of hands etc. However when I open the table finder Only the tables with the visible HUD are displayed. And one more thing, dont know if this may be the reason but I cant see to update my HM2 to version 2.0.0.7722. When I click on download and install it downloads, but afterwards a error apears saying that the update cannot locate HM2 and it redirects me to holdemmanager.com to download it ? Dont know if this may be the reason for the HUd problems.

[alexexei]

no i got the latest version with no errors

[eSK_AvuS]

What type of tables are you playing?

Are all the tables being detected in the TableFinder: http://hm2faq.holdemmanager.com/questions/1441/HowIsTableFinderUtilizedIfTheHUDDoesNotAppear%3F

Anonymous (some of them)

[Patvs]

Yes I think the problem is with the anonymous table. When I open "Active sesion" in the table list below I can see all my tables. But those without HUD are displayed without any figures on net won/lost, number of hands etc. However when I open the table finder Only the tables with the visible HUD are displayed. And one more thing, dont know if this may be the reason but I cant see to update my HM2 to version 2.0.0.7722. When I click on download and install it downloads, but afterwards a error apears saying that the update cannot locate HM2 and it redirects me to holdemmanager.com to download it ? Dont know if this may be the reason for the HUd problems.



Update: http://www.holdemmanager.com/Downloads/7722_Hm2AutoUpdate.exe
Make sure you install the update to the folder where you've actually installed HM2 to. So double check from which folder HM2 is running.

[Patvs]

Prima changed the handhistory formatting from:
old name: 'Anon Holdem xx - €X Max'
new name: Anonymous - €X Max'

The assigned internal ticket # on this issue is hm-6698. I have added your email address to the ticket. You will be notified when there is a resolution.

[n1mrr]

I have exactly the same problem for several days. Please help! :/

[DogNamedBluff]

I have exactly the same problem for several days. Please help! :/

I have added your email address to HM-6698. You will be notified when there is a resolution.

[the72o]

Add mine too plz :(

[udbrky]

I have added you to be notified.

[any2just4u]

add me plz

[Patvs]

I have added you to be notified.

[marijntb]

Add mine too plz

[DogNamedBluff]

Add mine too plz

added