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NLHE
11-24-2010, 05:06 PM
Hi there,

Have just set up acc with Red Star Poker and HEM wont import hands.

From what I understand you cant use HUD on cake network but HEM wont even show my personal history.

Am using v1.11.03 of HEM

Please help!

Chris

Patvs
11-25-2010, 12:09 AM
update to http://www.holdemmanager.com/Downloads/HmUpdate.exe


Create a new empty database, and reimport all your handhistories.

NLHE
11-25-2010, 10:45 PM
Thanks for the help

this update and creating a new database has allowed me to import some hands

problem is I have played around thousand i guess but it has only imported 14...?

netsrak
11-26-2010, 05:49 AM
You should find them in the archive folder (default c:\hmarchive). From there you can import them via import file or import from folder.

NLHE
11-26-2010, 11:38 AM
Hi Netsrak,

Have done this and it has not added any new cake hands

netsrak
11-27-2010, 07:37 AM
How many files / hands to you see in this folder?

NeverBreak
06-20-2012, 03:18 PM
Having a similar issue with redstar poker, but I think I may have solved it now.

I'll get back to you if it works.

edit: Seems good so far. What I did was that I first went to (Auto Import folders) and asked to archive my RSP hands to HM2Archive and then manually imported the HM2Archive folders.

(Seems as though HM2 can't read the RSP HH's in their raw format, or something(?) )

NeverBreak
06-20-2012, 03:25 PM
So okey, the hands are imported, but my graph only shows results for the 5200 or so hands I played while I had my trial active, and it will not display the 30-35K hands I have played since.

How would I go about fixing this?

Patvs
06-20-2012, 10:51 PM
update: http://www.holdemmanager.com/Downloads/6997_Hm2AutoUpdate.exe (HM2 build 6997)

Try reimporting all hands into a new database.

(For HM1 update to 1.12.10b: http://www.holdemmanager.com/Downloads/HmUpdate.exe )

tektonik
06-29-2014, 10:05 AM
I started playing at Red Star 2 days ago and i can't seem to figure out how i would be able to use the hud in this site. I saw that Red star is now part of micro gaming.
Does HM2 still usable here?

Patvs
06-29-2014, 12:57 PM
HM1: Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.14.01_11Apr2014.exe

Read: http://faq.holdemmanager.com/questions/18/Microgaming+%7B47%7D+Prima+%28Unibet%2C+Ladbrokes% 2C+etc%29
(use the TableFinder once on a table: http://faq.holdemmanager.com/questions/60/ConfiguringTableFinderToShowHUD )