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AtomicBoy
11-24-2010, 02:01 PM
Hi!

I have a problem with Importing Cake Hand Histories.
After finishing my session i choose the files to import in HEM, but the amount won is always wrong!

Some hands a wrongly imported, like for example this one (copy paste from the hand history file - just changed my players name):

Hand#2424014138001069 - Roma 14138 -- $0,02/$0,04 NL Hold'em -- 2010.11.24 - 16:02:04
Seat 1: myma***1 ($0,94 in chips)
Seat 2: Slon***2 ($5,11 in chips)
Seat 3: Lone***3 ($5,31 in chips)
Seat 4: Blad***4 ($3,18 in chips) DEALER
Seat 5: lata***5 ($4,61 in chips)
Seat 7: trol***7 ($3,10 in chips)
Seat 8: HERO ($4 in chips)
Seat 9: chen***9 ($1,83 in chips)
Seat 10: MadA***10 ($1,25 in chips)
lata***5: posts small blind $0,02
trol***7: posts big blind $0,04
Dealt to HERO [9h,9s]
HERO: raises to $0,12
chen***9: folds
MadA***10: folds
myma***1: calls $0,12
Slon***2: folds
Lone***3: folds
Blad***4: folds
lata***5: folds
trol***7: folds
*** FLOP *** [9d,Ks,Td]
HERO: checks
myma***1: bets $0,30
HERO: raises to $0,60
myma***1: folds
HERO: returns uncalled bet $0,30
***SHOW DOWN***
HERO: mucks
HERO wins $0,84


HEM says I lost $0,42 in that hand????!!!!
Watching the hand in the HEM replayer everything is fine until when myma*** folds, then the pot stays in the middle of the table.


I have a lot of hands like that + wrong rake calculations + import errors, etc... How can I solve this problem????

Thank you for your help! :)

Patvs
11-25-2010, 12:09 AM
Can you update to http://www.holdemmanager.com/Downloads/HmUpdate.exe

Create a new empty database, and reimport the hands.

If the results for this hand are still wrong, email us the original handhistory to support@holdemmanager.com

kimpan
11-25-2010, 06:55 PM
I also get faulty HH, hands I won without showdown are shown as hands lost.
I downloaded 1.11.05d and imported hands into new db but get the same error..

I have replaced my name with HERO in the HH:

Hand#2425011522000567 - Bayern Munich (6-Max) 11522 -- $0,25/$0,50 NL Hold'em -- 2010-11-25 - 23:21:16
Seat 1: HERO ($161,09 in chips)
Seat 3: tord***3 ($28,79 in chips)
Seat 8: Long***8 ($95,97 in chips)
Seat 9: trap***9 ($91,55 in chips)
Seat 10: maxm***10 ($70,66 in chips) DEALER
HERO: posts small blind $0,25
tord***3: posts big blind $0,50
Dealt to HERO [Jc,Jd]
Long***8: folds
trap***9: raises to $1,75
maxm***10: folds
HERO: raises to $6,50
tord***3: folds
trap***9: calls $4,75
*** FLOP *** [Ah,4h,6h]
HERO: bets $8
trap***9: calls $8
*** TURN *** [Qh]
HERO: bets $18
trap***9: folds
HERO: returns uncalled bet $18
***SHOW DOWN***
HERO: mucks
HERO wins $28,05

AtomicBoy
11-25-2010, 07:32 PM
Yep, that's exactly my problem!

Sent an email with faulty HH to HEM support, they are investigating the matter! :)

morny
11-27-2010, 10:39 PM
Thanks its a known issue due to a change in their hand histories and were working on it now

idontnot
11-28-2010, 08:45 AM
yep, that's exactly my problem!

Sent an email with faulty hh to hem support, they are investigating the matter! :)

+ 1 :(

Captain Hindsight
12-01-2010, 05:41 PM
is this fixed yet?

kimpan
12-02-2010, 04:43 AM
is this fixed yet?

+1, would be nice to get a status update on this.

idontnot
12-02-2010, 05:02 AM
+1, would be nice to get a status update on this.

not fixed yet...

kimpan
12-02-2010, 05:17 AM
that I know..

AtomicBoy
12-02-2010, 07:51 AM
They told me they are working on it and that there will be an update as soon as possible, but no exact date.

stel
12-02-2010, 12:32 PM
any udpates on this? I'm pretty certain I didn't just have a -$7,254 session... it seems to be logging my winning hands as losing ones.

morny
12-04-2010, 06:09 AM
Thanks im following up on this and well get this fixed as soon as we can

waffleticket
12-05-2010, 02:56 AM
yea this needs to be fixed been goin on for awhile now

kimpan
12-09-2010, 10:42 AM
whats going on..?

leon1982
12-10-2010, 04:50 AM
Any updates? My HEM is useless now for some weeks..

masohaso
12-10-2010, 08:25 AM
hello

same problem in my case. We are waiting for uptade.

morny
12-10-2010, 10:57 AM
Hi,

Cake made several changes to the hand history format that caused this, were close to a resolution and hope to have a release very soon, keep an eye on the releases forum for the next update

ponelex
12-14-2010, 09:47 PM
Nor does the Tournaments tab. In the history I get incomplete and did not recognize the type of tournament. And do not run the replayer

(http://img109.imageshack.us/i/hmcake.jpg/)

Uploaded with ImageShack.us (http://imageshack.us)

waffleticket
12-14-2010, 11:36 PM
Nor does the Tournaments tab. In the history I get incomplete and did not recognize the type of tournament. And do not run the replayer

(http://img109.imageshack.us/i/hmcake.jpg/)

Uploaded with ImageShack.us (http://imageshack.us)

yes it cannot read HHs means nothin works

I)1r7y5p0ng3
12-16-2010, 11:04 AM
yes it cannot read HHs means nothin works

my holdem manager software imports last 4/5 hands of the game (i play only HU) and the buyin / rake always wrong.

We wait fixes

BornTuKill
12-16-2010, 03:41 PM
1+ , please fix this.

kimpan
12-16-2010, 05:28 PM
+1 pls

tantram
12-16-2010, 05:58 PM
+1

Greg29
12-17-2010, 12:34 PM
+1

stel
12-18-2010, 10:24 AM
It's been 3 weeks since this problem was reported. Can we get some updates on what kind of time frame until Holdem Manager works again for Cake? I know you guys have said you're working on it, but it really would be nice to be able to use the software here again.

I)1r7y5p0ng3
12-18-2010, 10:33 AM
It's been 3 weeks since this problem was reported. Can we get some updates on what kind of time frame until Holdem Manager works again for Cake? I know you guys have said you're working on it, but it really would be nice to be able to use the software here again.

+1

a) Please report atimeline for the fixes
b) give us suggestion (without simple creating a new database obv) to replace all the game we played when the HM update will be released.

TY

netsrak
12-18-2010, 11:12 AM
http://forums.holdemmanager.com/releases/39494-all-ev-problem.html#post193199

Patvs
12-18-2010, 07:04 PM
update to http://www.holdemmanager.com/Downloads/Hm_1.11.05e_internal.exe

I)1r7y5p0ng3
12-19-2010, 01:04 AM
update to http://www.holdemmanager.com/Downloads/Hm_1.11.05e_internal.exe

i tested the update playing 33.5 +1.5 Euro HU Turbo.
HM now imports all hands but why in the hm database tha game is saved as a 35.18 Euro (total buy in) with 1.68 Euro (rake) ?

Patvs
12-19-2010, 02:16 AM
Email a handhistory of such a SNG to support@holdemmanager.com

mentioning in the email how they're imported now, and what the actual buyin/rake should be

tantram
01-01-2011, 11:00 AM
still not fixed?

netsrak
01-02-2011, 06:43 AM
1.11.05e contains some fixes for Cake hands. Is it still not working for you?

Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.