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JasonA
11-22-2010, 02:00 PM
So I've added the pkr hand history folder and sub folders but its not working. I then went to look at the hand histories and the folder for today has a hand history text file in it with my HH from today. But all previous folders are empty. PKR support said it's because of holdem manager that this is happening. Maybe holdem manager is moving the files? I just assumed they didnt know what they were talking about. So can you guys help?

netsrak
11-23-2010, 06:43 AM
You should find them in the archive folder (default c:\hmarchive).
They are moved by the auto-import 15 minutes after the last access for perfomance reasons.

JasonA
11-23-2010, 07:17 PM
Ok so, then why does my Hud not recognize my PKR window and show up on it if they are being imported?

netsrak
11-24-2010, 09:17 AM
* Please try updating to the latest version 1.11.05c http://www.holdemmanager.com/Downloads/HmUpdate.exe

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)