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setminingKK
03-19-2013, 12:38 PM
seems like I made a mess when editing my last thread...

so a while ago, I contacted the support because some of my sng appeared with normal speed, instead of turbo or superturbo, you requested some files and reached the conclussion that the error was due to the fact that I busted in the first hand.
But now, I've played two sessions of MTTs and once again, all the turbo tournaments appear listed with normal speed. I checked, and this time I had several hands in the respectives tables before busting. what can be causing this trouble?

Patvs
03-19-2013, 10:04 PM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_04Mar2013.exe

Email us a handhistory file + summary file of one of these games to support@holdemmanager.com

setminingKK
03-20-2013, 02:11 AM
Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_04Mar2013.exe



I don't get this, I already have version 1.12.10b. When I open that file it says "1.12.10b release notes"

Patvs
03-20-2013, 07:11 PM
Maybe HM is running from a different folder on your computer.
Right-click on the holdemmanager icon's properties to check where it's actually running from. And re-install the update to that location.

Once updated, when you start HM1 it should state it's build 1.13.01 internal at the top.

setminingKK
03-21-2013, 08:27 PM
Once updated, when you start HM1 it should state it's build 1.13.01 internal at the top.

Currently running 1.13.01 internal, played some tournaments, and now in the results all of them appear as incomplete, finishing 0/18 0/25, etc, (actually having thousands of players)

Patvs
03-21-2013, 11:12 PM
Email us a handhistory file + summary file of one of these games.