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Rugbyplaya
11-21-2010, 06:17 PM
Bonsoir,

Je fais des quitte ou double sur eurosportpoker (en France, réseau de jeux ongame), et HEM considère que je perds tous mes sit and go, même quand je finis payé (que je sois premier, second ou troisième sur six)

J'aimerai apporter une solution et j'espère que vous pourrez me la fournir

Par avance, merci


-----


Good evening,

I make "left or double" on eurosportpoker (in France, network of plays ongame), and HEM considers that I lose all my sit and go, even when I finish paid (that I would be first, second or third on six)

I will like to bring a solution and I hope that you will be able to provide it to me

By advance, thank you


I'm French, if you speak french I prefere your answers in my langage ;)

Patvs
11-22-2010, 12:30 AM
Update to http://www.holdemmanager.com/Downloads/HmUpdate.exe
Install the Ongame client in French... (so the lobby language is also displayed in English)

Rugbyplaya
11-22-2010, 01:34 PM
Update to http://www.holdemmanager.com/Downloads/HmUpdate.exe
Install the Ongame client in French... (so the lobby language is also displayed in English)

I had update, my lobby was already in english.

I just want to win (2nd) a tournament but HEM considere I lost, check this screen


http://img832.imageshack.us/img832/6564/hembug.jpg

I won tournaments $20 but HEM just check 4th 5th 6th

Patvs
11-22-2010, 09:09 PM
Email us the handhistory of a SNG you finished 2th

Rugbyplaya
11-25-2010, 01:06 PM
Patvs, do you have my hands in yur box ??

Rugbyplaya
12-05-2010, 10:11 PM
I don't understand this report !!


***** History for hand T5-15699564-67 (TOURNAMENT: "Midnight Express [300 euros garantis]", R-56-161, buy-in: €20) *****
Start hand: Mon Dec 6 00:46:52 GMT+0100 2010
Table: Table #2 [15699564] (NO_LIMIT TEXAS_HOLDEM 80/160, TC)
User: ^rugbyplaya
Button: seat 5
Players in round: 2
Seat 6: ^rugbyplaya (10725)
Seat 5: AG1240 (7275)
AG1240 posts small blind (80)
^rugbyplaya posts big blind (160)
---
Dealing pocket cards
Dealing to ^rugbyplaya: [Tc, 4h]
AG1240 calls 80
^rugbyplaya checks
--- Dealing flop [Qs, Ts, 4s]
^rugbyplaya bets 240
AG1240 raises 480 to 480
^rugbyplaya raises 1520 to 1760
AG1240 raises 2560 to 3040
^rugbyplaya raises 8805 to 10565 [all in]
AG1240 calls 4075 [all in]
--- Dealing flop [Qs, Ts, 4s]
--- Dealing turn [Jd]
--- Dealing river [2s]
---
Summary:
Main pot: 14550 won by ^rugbyplaya (14550)
Rake taken: €0
Seat 6: ^rugbyplaya (18000), net: +7275, [Tc, 4h] (TWO_PAIR TEN, FOUR)
Seat 5: AG1240 (0), net: -7275, [Ad, Ah] (PAIR ACE)
***** End of hand T5-15699564-67 *****


http://img85.imageshack.us/img85/1868/middnightexpress06dcemb.jpg

http://img230.imageshack.us/img230/2717/hem2.jpg

netsrak
12-06-2010, 04:46 AM
Seems like HM didn't import the results correctly.

We need to fix this with the hands you send us.
Until then you can edit the results manually in the dataview.