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View Full Version : speed error + missing tourney



setminingKK
03-18-2013, 01:34 AM
Hi, a while ago I contacted you because some of my sng weren't recorded with the proper speed, sent you some files, and you said this bug was produced because I busted in the first hand of the tournament.

Now, I just finished playing several tournaments, one of them was turbo, but HEM1 recorded it as "normal", I double checked and I didn't bust out in the first hand. In fact, I had like 15 hands in the table.

edit: nevermind @ the title, the other tournament appeared later, couldn't edit it

netsrak
03-18-2013, 06:35 AM
Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.com. We will then try to reproduce the problem.