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steburnst
11-20-2010, 09:33 AM
i'm not sure why but HEM doesn't seem to be importing my latest tourney results. I've downloaded the new patch as i thought it could potentially be an issue with that but nothin ghas changed. any ideas what the problem might be i can't seem to find anything.

it was working fine and includes tourney results from last week but in the last few days i had a final table and a win on stars and neither of them are showing.

any help is appreciated

netsrak
11-20-2010, 09:36 AM
Are you using the new Stars tourney summary function?

I guess it may not work for all tourney types.
So you should request the summaries manually and import them.

steburnst
11-20-2010, 09:49 AM
i've not done anything different to what i was doing last week or last month and the tournies were an $8fo and a $36max so i don't see that HEM should have a problem with them.

to me discredit i'm not sure what this new tourney summary feature is. i'm going to have to work that out now i think

netsrak
11-21-2010, 07:08 AM
Please request and import the summaries for the wrong tourneys.