PDA

View Full Version : Tourney results problem



comfortseat
11-18-2010, 11:25 AM
Hi,

I have a problem with my tourney results in HEM.
Last couple of months only the tournaments in which I cash seem to get imported.

I play at stars, so I have to import the tournament history manually right?
Please let me know if I do it right:
- request > tournament history (e.g. last 500 tournaments)
- I copy the mail I get to the clipboard
- I paste the text into notepad and save it as a *.txt file
- I import this file into HEM

I'd love to keep track of my winnings/losses in sng's and mtt's, that's why I got HEM basically.

Can someone help me out?
Thanks in advance,
comfortseat

Patvs
11-19-2010, 01:34 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Are you playing a specific type of SNG/MTT?? Satellite / Step, etc.?

comfortseat
11-19-2010, 09:12 AM
I play mostly 45 players turbo sng's,
but also larger mtt's.

I'll download the beta, but earlier updates didn't work.
will update thread when I downloaded beta.

thanks for your reply

comfortseat
11-19-2010, 09:24 AM
update doesn't change anything

netsrak
11-20-2010, 08:42 AM
Stars now writes summaries automatically: FAQ - Hold'em Manager Poker Tracking Software :: Poker Stars Tournament Summary Setup (http://faq.holdemmanager.com/questions/441/Poker+Stars+Tournament+Summary+Setup)

comfortseat
11-22-2010, 11:45 AM
I told stars to save my tournament history, and added this to auto import.
I hope this works, but it still doesn't entirely solve my problem.

How can i get the exact results from all the tournaments I ever played in HEM?

Patvs
11-22-2010, 09:08 PM
Email PokerStars and request your SNG/MTT summaries, all of them.

comfortseat
11-23-2010, 07:18 AM
I already did this, a couple of weeks ago.

They sent me 2 html-files (one for mtt, one for sng), I tried to save these files and import them into HEM, but the results did not appear in my tourney results.

netsrak
11-23-2010, 09:50 AM
Please mail us the files and the handhistories for some sample tourneys with link to this thread to support@holdemmanager.com and we'll look into it.