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CT12
11-15-2010, 01:49 PM
hey i purchased hold em manager pro and table ninja stars for $150 total

when i go to register in hold em manager it says the serial is invalid

ive tried uninstalling and doing it again and tried whats recommended in this thread also

http://forums.holdemmanager.com/manager-general/20612-registration-problems-find-solution-here.html

help pls

CT12
11-15-2010, 08:56 PM
bump

Patvs
11-15-2010, 11:48 PM
Email us your reg.log file with the exact error you get during the registration.
read: FAQ - Hold'em Manager Poker Tracking Software :: I Can't Activate & Register Holdem Manager (http://faq.holdemmanager.com/questions/24/ICan%27tActivate%26RegisterHoldemManager-)



Also please try this:

1. Update to http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
2. Create a new text document in the Config folder and name it LicDebug.txt
3. Open HM and register
4. Close HM and delete the LicDebug.txt file

CT12
11-16-2010, 11:29 AM
hey i did what you sudgsted but it still the same here i a print screen -

http://img811.imageshack.us/img811/4153/92361959.jpg

i emailed the reg code to your support so could you take a look pls

thanks

Patvs
11-16-2010, 02:15 PM
email us your reg.log file

CT12
11-18-2010, 09:56 AM
i sent the reg file in can u take a look pls