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View Full Version : Need help with omaha manager, HEM already esists on computer.



noidea555
11-14-2010, 12:08 PM
Hello.

I already have HEM installed on my computer but would like to install Omaha manager also. The problem is that I'm not sure how to go about installing because when I try it says that I have to uninstall HEM since there already an existing copy on my computer, and I don't want to chance losing a 600k+ hand database.

Anyways, I've heard many times how great the support is here, so I was wondering if I could get one of the supoprt guys over Teamviwer and skype to help me set this up.

I will buy it immediately also, not take the free trial or whatever, so i'm not trying to waste your resources.

Thank you.

Patvs
11-15-2010, 01:42 AM
The only difference between HoldemManager, OmahaManager, and Holdem + Omaha Manager is in the serial key.

If you have HoldemManager now, and would like to try OmahaManager (because your initial trial has run out) email sales@holdemmanager and request a temporary Holdem + Omaha key so you can try Omaha

If you have HoldemManager and are already planning to buy OmahaManager, you need to -1 buy the Omaha UPGRADE (and enter your current HoldemManager serial when you purchase the upgrade, so you'll get a new combined Holdem + Omaha serial)
-2 to enter the new serial:

First of all, we need to enable the option to see Hidden Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html]How to see hidden files in Windows
http://www.holdemmanager.com/downloads/images/hidden.jpg
Problems Registering Holdem Manager:

1. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

2. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Also please try this:

1. Update to http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
2. Create a new text document in the Config folder and name it LicDebug.txt
3. Open HM and register
4. Close HM and delete the LicDebug.txt file


That will enable you to enter the new serial