problem with ongame-sajoo.fr

[hpetit1-eric]

hello

I started playing on sajoo.fr (Ongame), and I have some hands that do not appear in hm
1.11.05.a version
I do not find that hand in hm, despite several import
example my pseudo : hpetit333

***** History for hand R5-13273157-438 *****
Start hand: Thu Nov 11 16:33:45 GMT+0100 2010
Table: Voiron [13273157] (NO_LIMIT TEXAS_HOLDEM €0.25/€0.50, Real money)
User: hpetit333
Button: seat 3
Players in round: 5
Seat 4: nene07 (€57.39)
Seat 5: divinelifes (€52.09)
Seat 7: hpetit333 (€59.26)
Seat 10: Chattounne (€48.41)
Seat 3: Grospellier (€139.74)
nene07 posts small blind (€0.25)
divinelifes posts big blind (€0.50)
---
Dealing pocket cards
Dealing to hpetit333: [9h, 9c]
hpetit333 raises €1.25 to €1.25
Chattounne folds
Grospellier raises €4.50 to €4.50
nene07 folds
divinelifes folds
hpetit333 calls €3.25
--- Dealing flop [9d, Qs, 9s]
hpetit333 checks
Grospellier bets €7
hpetit333 calls €7
--- Dealing turn [2s]
hpetit333 checks
Grospellier checks
--- Dealing river [6h]
hpetit333 bets €20
Grospellier calls €20
---
Summary:
Main pot: €63.75 won by hpetit333 (€61.75)
Rake taken: €2
Seat 4: nene07 (€57.14), net: -€0.25
Seat 5: divinelifes (€51.59), net: -€0.50
Seat 7: hpetit333 (€89.51), net: +€30.25, [9h, 9c] (FOUR_OF_A_KIND NINE)
Seat 10: Chattounne (€48.41)
Seat 3: Grospellier (€108.24), net: -€31.50
***** End of hand R5-13273157-438 *****

cordially

[hpetit1-eric]

I just looked in detail
there are hands that are not fairly consistently, and I often duplicates
Before that, I do not worry about Winamax

But i use windows seven, it's compatible ?

thank you
cordially

[netsrak]

Windows 7 should make no difference.

So you are saying the original handhistories are already wrong?

[hpetit1-eric]

hello

I just watched, I have the same problem with winamax.fr and ongame.fr
I have duplicates or abscence of hands
the only difference is I installed windows seven and reinstall the latest release 1.11.05a

thank you

[netsrak]

Where do you see the duplicate hands? If you see this message during the import its no problem, just an information. HM skips this hands.
If you see duplicate hands in the reports your database is corrupt.

If you have hands that can't be imported please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.

[hpetit1-eric]

hello
I created a new database, but re-imports and hands it to appear to be good

I used admin3 to restore my database.
thank you

[morny]

Sounds like your database is corrupt.

Export your Hand Histories
FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback - Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/rakeback-bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

http://faq.holdemmanager.com/images/tourney-data-view-01.jpg

can you create a new database FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)

then reimport all your hands/notes/summaries into the new database