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4knort
11-11-2010, 09:59 AM
HM had lost 1 hand with big pot, i searched in HH and founded it but anyway can't import it manually, so hm is showing a false winrate. Are there any solutions of this problem?

netsrak
11-11-2010, 10:02 AM
What does the manual import say?

It is necessary to rename the file or move it to a different folder before you can import it again.

Which pokersite?
Which gametype?
Which HM version?
Which operating system?

4knort
11-11-2010, 10:20 AM
What does the manual import say?

It is necessary to rename the file or move it to a different folder before you can import it again.

Which pokersite?
Which gametype?
Which HM version?
Which operating system?

renamed, imported normally but nothing changed.
pokersite 2x2(entraction)
heads-up cash
hm was 1.11.05 when i played, now it is 1.11.05a
windows 7

Patvs
11-12-2010, 12:40 AM
-1a try to import the one hand (or the one file it is in) into a NEW empty database
b if the hand shows up in the new database--> reimport ALL your hands into the new database
-2 if the hand doesn't show up, email us the handhistory to support@holdemmanager.com