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View Full Version : Cant IMPORT all Rush hands...



NCFCRulz
11-10-2010, 11:54 AM
Hi, basic info below

On Monday it took a few hours for HEM to import some Rush 5nl hands. Eventually the hands appeared in the sessions tab. Yesterday I played a few hundred hands, and only 79 have been imported into sessions, the rest remain in the hand history folder which remains in the FTP Hand History Folder, and has not been moved to the HMArchive. More confusingly still, the 79 hands which appear to have got imported from yesterday, do not appear in the HMArchive.

Confused.com, any suggestions?!?!

Ta,
Rob

Patvs
11-10-2010, 11:15 PM
The hands are moved to the archive after 15 minutes of the auto import running, so it's normal your most recent hands are still in the FTP handhistory folder. (they will be moved 15 minutes into your next auto import session)


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Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin"from the compatibility tab.

Try creating a NEW empty database, and reimport your hands

NCFCRulz
11-11-2010, 09:29 AM
Nope still no luck. Not importing any hands now... but the HUD seems to be working fine (not updating though I dont think)

netsrak
11-11-2010, 10:02 AM
Please clear your filters (Filters->clear) one time although it seems like no filters are defined.

NCFCRulz
11-11-2010, 11:05 AM
Yep, makes no difference :(

netsrak
11-12-2010, 04:50 AM
Please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extenstions turned off.