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View Full Version : HEM1 stops working when a particular player joins the table



Pipsmaker
03-02-2013, 07:47 PM
I noticed very strange thing on Party Poker. Maybe someone playing in the same games noticed this too (FL 0,5-1USD).

I noticed that when a player Buddy& joins the table HEM1 doesnt import hands played on that table (all others tables work just fine). Hands doesnt show up in reports and history and HUD stats of all other players at the table is not updated. Buddy& sits without HUD stats table next to him as if he would play the first hand. In table manger the table is shown but instead of number of players is shown "-" and info is also not updated after this player joins the table. I def played him twice in last week but have no hand with him in my history (just able to see him in Party Poker history which is located online). BTW, pokertableratings.com also cant find this player and pops up pretty strange message. Any ideas?

Patvs
03-02-2013, 08:44 PM
The issue is caused by the player name "Buddy%" (by the "&" character).

Can you email us a handhistory of a game where this player was at the table.
Also update to: HM1: http://www.holdemmanager.com/Downloads/HmUpdate_Release_26Feb2013.exe

Pipsmaker
03-04-2013, 06:43 PM
Handhistory send with the link to this thread.