PDA

View Full Version : URGENT: HEM incompatible with Pokerstars.it latest update!



mark83it
11-09-2010, 07:48 PM
Hi,

Today the italian poker room Pokerstars.it changed his way to send hands histories,adding for each hand a code not existing before. The conseguence is that HEM doesn't read correctly HH and HUD doesn't work. I make an example:

PokerStars Game #52427835765: Tournament #329810806, €9.28+€0.72 EUR Hold'em No Limit - Match Round I, Level I (10/20) [AAMS ID: L2849006C7C6FAAV] - 2010/11/09 18:39:16 CET [2010/11/09 12:39:16 ET]
Table '329810806 1' 2-max Seat #1 is the button

The line in red represents the incompatible code and didn't exist before last update.

Could the HEM supporsolve this problem?

Thank you very much.

starise
11-09-2010, 08:17 PM
Ops... we wrote the same time maybe...

Same: http://forums.holdemmanager.com/manager-bugs/38817-pokerstars-hh-changes-now-hem-doesnt-recognize-them-anymore.html

mark83it
11-09-2010, 08:22 PM
Yes, but nobody answer!!!

Patvs
11-09-2010, 10:55 PM
Can you email us a cashgame hand with their new handhistory formatting?


We'll fix this issue in the next HM update.

Patvs
11-10-2010, 02:38 PM
http://forums.holdemmanager.com/releases/38854-1-11-05b-pre-release-stars-fix-here.html

mark83it
11-10-2010, 06:56 PM
THANK YOU VERY MUCH! HEM support is the best!