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View Full Version : HEM doesn"t import last hand from SNG



Sokol
11-07-2010, 05:44 AM
Hi, I play on Full Tilt.
Last few days HEM wont import last hand where I was eliminated from tournament.

In Data View tab, those tourneys are marked black with no finish position inserted:

http://img804.imageshack.us/img804/7691/hemp.th.jpg (http://img804.imageshack.us/i/hemp.jpg/)

netsrak
11-07-2010, 06:27 AM
The handhistory for the last hand is written by the pokerclient after the hand is finished. If you close the table to fast this information and the summary will be lost.

patatepowa
05-15-2011, 10:05 PM
is there anyway easy way of finding those lost hands?

Patvs
05-16-2011, 04:08 AM
Lost hands:
-In Full Tilt click on Promotions--> My Promotions--> Hand History (Beta)
Here you should be able to request all your hand histories.

Once they're imported, you may need to manually still edit the results (your finish position/winnings) since HoldemManager gets that info from the summary file.


In the future, don't close the table (or Full Tilt client) too early when the SNG is finished, so Full Tilt is able to update the summary file.

patatepowa
05-16-2011, 09:49 PM
oh ok and is there a way for pokerstars as well

Patvs
05-16-2011, 10:13 PM
For PokerStars: in the PokerStars lobby click--> request--> handhistories

Unfortunately PokerStars allows you to only request your last 100 hands.
If you want to request more hands (or older hands), email PokerStars and request "the handhistories for every hand you've ever played... and the .html summary results for all the STT/MTTs you've ever played" and they'll email them to you.


Run a import from folder/file on the hands they sent you
And a import from file on the .html files

patatepowa
05-16-2011, 11:46 PM
thx a lot btw why cant i post quick replies?

Patvs
05-16-2011, 11:59 PM
QuickReply doesn't work for me either.
I think that forum feature is disabled.