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View Full Version : HM does not import all my hands when i am playng



ricboom
11-05-2010, 06:15 AM
Hello,

I already have instaled the last version of HM released on 30/10/10. And still does not work right. HM during the session is importing the hands but does not import all the hands. Yesterday for example I played 2000 hands cash game on full tilt but I only have 1000 on HM. And this happens when I am playing on full tilt or Pokerstars. What do you advice me? Uninstall and install again. Does this happenned already to someone and there is any "cure".

Thanks,

Ricardo

Patvs
11-05-2010, 11:03 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin"from the compatibility tab.


Try creating a new database + reimport all your hands