Gonira
11-02-2010, 05:31 PM
i sent an e-mail to support. i'm copying it here so perhaps more people could help.
i don't understand, i talked to a lot of people and it seems like i'm the only person experiencing this issue.
my pokerstars client was automatically updated in the end of september/start of october. it was that big update with the ideas they took from table ninja, like sit-out next big blind, etc. hud was working normally until then. but since the update, it's just not working anymore. i had version 1.11.04 installed. tried 1.11.05b and it didn't work, so i completely uninstalled hem and reinstalled from scratch. didn't work. updated to 1.11.05a now and still no luck. i reinstalled stars client from their website too, no luck.
the client is saving hand histories in english, auto-import folder is correctly configured. the hands are being saved in the database and i can view all of them in the reports. table manager does locate the tables, but hud doesn't show up. i tried to use table finder, but it says there's no unattached hands and it doesn't give me the list of tables so i can drag the target onto them. i played few sessions in stars after this problem. sometimes the hud showed up normally in one single table and appeared with zeroed stats for all players in others, but most of the time i had no sign of hud in any table and it doesn't matter what i tried, it wouldn't show up. relaunching hud has no effect too. played on ftp and hud is working fine. please, i need a solution. pokerstars is my main room and i have no way of playing there without a hud, and i tried anything i could to try and solve this issue.
i don't understand, i talked to a lot of people and it seems like i'm the only person experiencing this issue.
my pokerstars client was automatically updated in the end of september/start of october. it was that big update with the ideas they took from table ninja, like sit-out next big blind, etc. hud was working normally until then. but since the update, it's just not working anymore. i had version 1.11.04 installed. tried 1.11.05b and it didn't work, so i completely uninstalled hem and reinstalled from scratch. didn't work. updated to 1.11.05a now and still no luck. i reinstalled stars client from their website too, no luck.
the client is saving hand histories in english, auto-import folder is correctly configured. the hands are being saved in the database and i can view all of them in the reports. table manager does locate the tables, but hud doesn't show up. i tried to use table finder, but it says there's no unattached hands and it doesn't give me the list of tables so i can drag the target onto them. i played few sessions in stars after this problem. sometimes the hud showed up normally in one single table and appeared with zeroed stats for all players in others, but most of the time i had no sign of hud in any table and it doesn't matter what i tried, it wouldn't show up. relaunching hud has no effect too. played on ftp and hud is working fine. please, i need a solution. pokerstars is my main room and i have no way of playing there without a hud, and i tried anything i could to try and solve this issue.