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nicbab
10-31-2010, 03:15 PM
Hi,

My main PC is being repaired and I installes HM on a new one (latest version of th 30th of october). The first time, HM asked me for my serial number, I unfortunatly type an old serial number and was unable to connect. Now that i ahve my latest serial number, HM dont let me type it in. Let me explain : the window with the choice "activate online" "activate latter" open, I click on active online and it tries directly to connect without asling me my serial number. And obv, the activation fails.
By the way, If I click on activate later, It doesnt work either. It tries to connect itself and says "license not found".

Thanks in advance

Nic

Patvs
10-31-2010, 10:45 PM
First of all, we need to enable the option to see Hidden Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html]How to see hidden files in Windows
http://www.holdemmanager.com/downloads/images/hidden.jpg
Problems Registering Holdem Manager:

1. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

2. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Also please try this:

1. Update to http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
2. Create a new text document in the Config folder and name it LicDebug.txt
3. Open HM and register
4. Close HM and delete the LicDebug.txt file


That will enable to reenter the serial