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kollla
02-17-2013, 05:00 AM
i have only played 1 session on stars.fr this month , but the vpp count in hem shows 466.04 and the stars.fr lobby only 301.6 points . looks like massive difference to me . no i would like to know if hem counts in a different way and i have to adjust settings or so ?
thx

udbrky
02-17-2013, 11:31 PM
Please update to this version

http://www.holdemmanager.com/Downloads/7685_Hm2AutoUpdate.exe

After downloading, you should right-click the file, go to properties and click unblock. Then, right click the file and run as administrator.

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F


If they show wrong, Please create a new database.

1) Click the database name in the bottom right corner (2nd in)

2) Click the green + sign

3) Name it, click ok.

4) Import the hands from c:\hm2archive

fozzy71
02-17-2013, 11:33 PM
Are you using the 'new stars vpp' stat? Please zip and email the problem hand histories, with a link to this thread and your forum name, to support@holdemmanager.com

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).

kollla
02-18-2013, 08:14 AM
yeah i use the new vpip count , im a bit afraid to upgrade my HEM cause u guys messed alot up in the past . i can request HH and send if u want , or screenschot of HEM .

Patvs
02-18-2013, 09:12 PM
HM1 update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_12Jan2013.exe