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wakeboarrder
10-28-2010, 09:39 AM
hi for some reason my default configuration is some custom configuration. How can i get my HUD back to the default that comes with HEM orginially?

morny
10-29-2010, 01:46 AM
go to C:/Program Files/RVGSoftware/HoldemManager/Config folder and make a backup of prefs.xml and then close Holdem Manager and delete the original prefs.xml and restart HM and it should create a new default prefs.xml file

wakeboarrder
11-04-2010, 06:16 PM
bump...this didnt work...is it possible to do a teamviewer session?

morny
11-04-2010, 08:27 PM
Are you sure you done this correctly, if you delete it has to create the default one, the only thing else i can think of is you have 2 hm installations or you mistaking what the default looks like, can you post a screenshot of the hud that you think is a custom one please

wakeboarrder
11-05-2010, 03:12 AM
hey i cant even find hem in the links u posted to back the shit up

http://img.photobucket.com/albums/v237/wakeboarrder180/hi.jpg

netsrak
11-05-2010, 04:47 AM
Right click on the holdemmanager icon and go to properties. In this tabs you should see the holdemmanager installation path which is usually something like c:\program files(X86)\rvg software\holdemmanager.

1. Close HM
2. Navigate to the folder you identified above
3. open the config subfolder
4. delete the file prefs.xml
5. Restart HM

If you cant figure it out please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.