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View Full Version : MTT 'not finished' on stars



bulbasaur
10-27-2010, 08:00 PM
I exited an MTT on Pstars after getting knocked out... but before the final hand was imported to HEM.

Now my HEM shows the tourney as 'not finished' and all my stats are now wrong (time played, $/hr, avg duration etc).

morny
10-29-2010, 01:09 AM
You need to request the tournmant summaries from stars for that tournament and then import them using import from file in the Import TAB and then refresh and it should update correctly

Moody
11-02-2010, 04:04 PM
Same thing here.
I tried the import from file and some tourneys are correct now but only 6 out of 12 but i have the whole summarie imported. weird

Edit: Just requested the summary again and made a new file from it and now it worked completely. This time i deleted the writtings at the beginning and the end of the summary, maybe that was the problem.

netsrak
11-03-2010, 12:39 PM
yep, you need to delete them