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View Full Version : HEM1 Importing but not showing any database stats.



InSovietRussia
02-10-2013, 08:38 PM
Fresh laptop install, fresh HEM1 (Latest stable), Fresh install of Intertops.

Imports fine and the HUD works perfectly. Shows I have 281 hands.

I make sure my player name is correct/configured to display and I get no stats displayed anywhere. No graph, no sessions, no hands, nothing. Same thing with any other player as well. But again, the HUD works fine.

I made a new database and imported from the archive and got the same result. I've set up HEM with Revolution before with no problems.

Tried updating to the new in house beta and nothing.

Help?

Patvs
02-10-2013, 09:30 PM
Check the time import settings:
http://faq.holdemmanager.com/questions/434/Adjust+Site+Import+Times

Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_12Jan2013.exe

InSovietRussia
02-10-2013, 09:57 PM
Check the time import settings:
http://faq.holdemmanager.com/questions/434/Adjust+Site+Import+Times

Update: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.13.01_12Jan2013.exe

What's with the time import settings now? I've never had to adjust these before.

By the example shown in the FAQ it's showing written data in the sessions showing the date. I don't have ANY data, nothing writes, ever. It's been like this for 3 days since I installed it.

I also said that I had installed the newest version avail.

I don't mean to be an ass but did you even read my post?

Patvs
02-11-2013, 03:07 AM
You issue suggested that when the date filter is set to "TODAY" it will not show your hands in reports (no sessions, no graph.. but again, the HUD works fine.) because the hands get the wrong time stamp during import.

So they would either show up as yesterday's hands.. or wouldn't show up until the following day.
Therefore my reply about the time adjustment, was a direct response to your post.



However, you've now stated, you've had this issue for 3 days:
clear filters (even though it appears no filters are selected), try setting the date filter to "THIS MONTH".
Intertops is ipoker? Are you sure you're selecting the correct player name (from the correct network)?
Are you playing cashgames / tournament?
Is the game filter set to display ALL HANDS (instead of for example "Omaha" only?

InSovietRussia
02-11-2013, 05:20 AM
Intertops is on the Revolution network.

I've tried messing with the filter a little. I set it to filter the same year with no avail.

Cash games.

I just did a manual import of my hands for the night (500 ish) with no filter, my player name, etc. Vanilla install. It imported fine reading 9 files etc. Just completely blank everywhere.

I tried switching it to this month, this year, etc. Nothing still.

I've never had a problem with HEM in the past and have used it prior with Intertops. I'm at a loss.

Patvs
02-12-2013, 01:55 AM
Read: http://faq.holdemmanager.com/questions/7/Cake+%5C+Revolution+Poker+Setup
Email us one of the handhistory files.