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View Full Version : Auto-import stuck



radiotjanst
10-25-2010, 07:55 PM
Hi,

This happens every time, on ongame, stars and full tilt. The hud never shows. Manual import works.

I have tried both version 1.11.05 and the latest beta.

It says 1 of 2 files but there are more tables to import.

fozzy71
10-25-2010, 08:19 PM
Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

Restart your computer.

*Try creating a new UTF DB - FAQ - Hold'em Manager Poker Tracking Software :: Create / Delete Database (http://faq.holdemmanager.com/questions/75/Create+%7B47%7D+Delete+Database)
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - FAQ - Hold'em Manager Poker Tracking Software :: Reinstalling on a new PC - Backup Tips (http://faq.holdemmanager.com/questions/372/Reinstalling+on+a+new+PC+-+Backup+Tips)

radiotjanst
10-25-2010, 09:00 PM
Thanks for quick reply. Windows up-to-date and settings were already usa. Creating a new db didnt help; same problem except now it gets stuck at 5 of 8 files.

Alos, "Stop import" doesnt work (stuck at "Stopping..." forever) and if closing down hem doesnt kill hmexport.exe.

morny
10-26-2010, 01:09 AM
Try deleting the hand history file and if this solves it please please email the file to support@holdemmanager.net and also link to this thread