PDA

View Full Version : unhandled exeption has ocurred



crettibi
10-25-2010, 11:18 AM
hem doesn't start, 'unhandled exeption has ocurred on your aplication ... '.i am using XP SP3.what to do?

fozzy71
10-25-2010, 09:08 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Set exceptions in your firewall and disable windows defender - FAQ - Hold'em Manager Poker Tracking Software :: Software Security Problems (Firewall) (http://faq.holdemmanager.com/questions/339/Software+Security+Problems+(Firewall))

Please give HoldemManager Administrator rights -

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Right-click the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Do the same for HMHud.exe and DBControlPanel.exe



Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

Restart your PC.

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe


If none of that helps, I would suggest a clean reinstall:

FAQ - Hold'em Manager Poker Tracking Software :: Using Revo Uninstaller (http://faq.holdemmanager.com/questions/126/Using+Revo+Uninstaller+)

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
2) Uninstall HM with Revo Uninstaller Pro - Uninstall Software, Remove Programs easily (http://www.revouninstaller.com) using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/Holdem_Manager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works