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Plague
10-24-2010, 09:13 AM
All autoimported hands are duplicated. What could be the problem? The problem reported at yesterday.

fozzy71
10-24-2010, 08:20 PM
They appear duplicated in the reports or on the import tab? If you are seeing double in the reports your DB may be corrupt. If it is mentioning duplicates on the import tab your hands arent being archived or you are auto-importing old files.

There are various merge issues right now. Are you using v1.11.05? Try a new DB and if the problems persist send us some sample hands and your holdemmanager.config file to support.

lvkajunkid
10-24-2010, 11:56 PM
See this thread which explains more of whats going on:
http://forums.holdemmanager.com/poker-site-support/37072-merge-beta-hh-problem.html

It looks like everyone, including myself, is having the same issues. The auto improt is showing duplicate hands, but the reports arent showing duplicate. The reports are wrong though bc HEM is not reading the HH's correctly and calculating the pot sizes and amount of rake wrong which displays incorrect win/loss totals on the report. Based on another Mod in the thread they are "supposedly" working on a fix for this.

Dont bother doing another database. I did that and it didnt change anything, and I am running the latest version of HEM as well.

Hopefully this issue gets resolved soon.

Plague
10-25-2010, 09:20 AM
Thanks the answers,yes, i use v1.11.05 beta 18 ( i thought the beta resolve the problem) and i tried to make another DB, but the problem still there. Only the auto import showing duplicate hands, but the the reports arent showing duplicate. I see another players got this prolem too, so i should send some hands, and the .cfg file to support?

fozzy71
10-25-2010, 09:16 PM
Beta 18 is the previous version before our final release of 1.11.05. I have removed the beta link from above to avoid further confusion - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Yes, please send hands and your config file so I can test them with our latest internal version after the programmers attempt some fixes. Please 7-Zip (http://www.7-zip.org) the hands and email them to me at fozzy@holdemmanager.net, with a link to this thread and your forum name.