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alexboxtel
10-23-2010, 07:00 AM
Hello,

My hud does not work because off my auto import.
I have updated holdem manager and full tilt.
I can see that full tilt saves the hh to the right directory.

So the problem must be in holdem manager. It just wont import any hand.

I reinstalled holdem manager and i hot this error:

http://www.dumpyourphoto.com/files2/43930/xZuto.jpg (http://www.dumpyourphoto.com/photo/view/43930/xZuto)

translation off error: can not read data from transportconnection. The external host has broken the connection.

can you help me please?

netsrak
10-23-2010, 10:35 AM
This is usually a firewall problem: FAQ - Hold'em Manager Poker Tracking Software :: Software Security Problems (Firewall) (http://faq.holdemmanager.com/questions/339/Software+Security+Problems+%28Firewall%29)

alexboxtel
10-23-2010, 02:19 PM
import still not working, scanner is offline and fire walls accepts all the programs. hud is working on rush tables but not on normal fr tables.

i can import the handhistory manualy to holdem manager but auto import is not working.

i already updated and installed the beta version.

pokersoftware i use is full tilt
windows vista

morny
10-23-2010, 11:39 PM
This is usually a firewall or windows update issue and the following guide will help you to fix this problem.

Go to Start > Programs (or all programs) > PostgreSQL 8.x > choose Stop Service

Start > Programs (or all programs) > PostgreSQL 8.x and choose Start Service. This may take some time and a black dos window may appear while its starting. If it fails to start delete the C:\Program Files\postgresql\8.x\data\postmaster.pid file, if you see it.Do not delete any other files

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - FAQ - Hold'em Manager Poker Tracking Software :: Windows Firewall / Defender Problems (http://faq.holdemmanager.com/questions/275/Windows+Firewall+%7B47%7D+Defender+Problems) - Windows Firewall / Defender Problems


If none of those worked Please reboot and try following these FAQs, step by step:

1) FAQ - Hold'em Manager Poker Tracking Software :: Can't Connect / Failed to Start PostgreSQL (http://faq.holdemmanager.com/questions/91/Can't+Connect+%7B47%7D+Failed+to+Start+PostgreSQL+ ) Can't Connect / Failed to Start PostgreSQL
2) reinstall the same version of postgresql, using the same \data folder - FAQ - Hold'em Manager Poker Tracking Software :: Reinstall PostgreSQL Preserving Old Database (http://faq.holdemmanager.com/questions/71/Reinstall+PostgreSQL+Preserving+Old+DatabaseReinst all) PostgreSQL Preserving Old Database

Failing that you will probably have to reinstall PostgreSQL completely and reimport your archived hands using these instructions. Once you do this you wont have access to the hands in the old database but since you cant connect to the database your already in that situation. In the case its not possible to reconnect you can either contact the postgreSQL forums who may be able to help with advanced connection issues or you can reinstall. Ive listed 3 postgreSQL forums below
PostgreSQL Help Forums (http://forums.devshed.com/postgresql-help-21/)
PostgreSQL (http://old.nabble.com/PostgreSQL-f759.html)
PostgreSQL - dBforums (http://www.dbforums.com/postgresql/)

1) Uninstall PostgreSQL via Control Panel > Programs & Features (Add/Remove Programs on XP).
2) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. http://rvgsoftware.fileburst.com/Holdem_Manager_Setup.exe

If that installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:
A) Go to Start > Programs (All Programs) > Accessories > Command Prompt > Right-Click on command prompt and choose Run As Administrator
net user postgres /delete
B) Try installing this version of PostgreSQL - http://rvgsoftware.fileburst.com/Postgres_8.3.9-v1.0.7.exe

if that also fails Please follow step A again and try this version PostgreSQL: Choose a Mirror (http://wwwmaster.postgresql.org/download/mirrors-ftp/binary/v8.2.17/win32/postgresql-8.2.17-1.zip)