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View Full Version : HEM doesn't import/find my hands



Lamapalooza
10-22-2010, 12:45 PM
HEM found the hand histories that I played before installation and imported those, but the ones post installation ar not being imported.
Also my HUD does not start.

Any possibly useful info:
I play pokerstars, full ring, my histories are being saved in English. I did change the location, but added the new one to auto import locations in HEM. I run on Windows 7, 64 bit.

That's about it, thanks in advance for the help,
Louis

Patvs
10-22-2010, 02:22 PM
Which Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Which NEW folder did you choose to save the PokerStars hands?
Can you attach your holdemmanager.conf file

b0bb4n
10-23-2010, 01:05 AM
I have the same problem... Had problem with ongame crashing so installed new beta and now it doesnt import any hands what so ever. Tried different network and same there,

And yes i run those .exe as admin, deleted ongame handhistory files few times. It seems that it import hands if i do it manually, but no hud. and i have done the red thingy config. And tried deleting pospref.xml .txt etc, files

im so tilted right now

netsrak
10-23-2010, 05:56 AM
* Please try updating to the latest version 1.11.05 Beta http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe

* Under Vista and Windows 7 make sure that holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

* If that doesn't help, please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

b0bb4n
10-23-2010, 12:25 PM
just over night, import seems to work but not the hud it finds the tables in table finder, but nothing happens

done the red dot thing few times and new tables, but still doesnt wanna show hud

EDIT: seems to work for now.. lol so random