gareth336
10-21-2010, 07:31 AM
After wiping my PC and starting over, I am struggling registering HM.
I have installed it and had it running in the 15 day trial mode. I later found my registration code and tried to re register the software. Unfortunately, it turns out I had a new updated registration code to the one I used as I had added PLO Manager to my HM meaning the one I used had been disabled.
The problem I now have is that I can't get into HM. I load it up and have 3 options, 'activate online now' or 'activate later' or 'cancel', whichever option I choose I am told license not found and am shown another help box (which doesn't help with my problem) and I have no option but to close HM.
I'm guessing I need to just delete the old disabled code I entered so that I can enter the current, correct code, and then everything will work, but I can't get in there to do this. I have tried uninstalling HM and then re-installing but the problem persists so I am guessing some sort of file has been placed elsewhere on my PC that I need to delete. Can anybody point me in the right direction??
I have installed it and had it running in the 15 day trial mode. I later found my registration code and tried to re register the software. Unfortunately, it turns out I had a new updated registration code to the one I used as I had added PLO Manager to my HM meaning the one I used had been disabled.
The problem I now have is that I can't get into HM. I load it up and have 3 options, 'activate online now' or 'activate later' or 'cancel', whichever option I choose I am told license not found and am shown another help box (which doesn't help with my problem) and I have no option but to close HM.
I'm guessing I need to just delete the old disabled code I entered so that I can enter the current, correct code, and then everything will work, but I can't get in there to do this. I have tried uninstalling HM and then re-installing but the problem persists so I am guessing some sort of file has been placed elsewhere on my PC that I need to delete. Can anybody point me in the right direction??