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swiiftx
10-19-2010, 05:16 PM
Since I lost my original HH's from ongame, they sent me new ones. However, when I try to import them it doesn't work(says import error). SO I have browsed this site and tried a couple of things, creating a new db, moving the historys to the archive folder and importing them from there, cutting out a single hand into a new file and trying to import it that way, I have tried with "start auto import", import it manually(both file and folder). And nothing has worked so far. So I turn to you guys!

This is an example of how the hh's looks.


Texas Hold'em $0.50-$1 NL (real money), hand #R5-26473992-308
Table Lyon, 12 Feb 2010 12:00 PM

Seat 2: LocStaOnCG ($105.40 in chips)
Seat 5: Ose4ka ($105.95 in chips)
Seat 6: Alajmo387 [AH,4C] ($100 in chips)
Seat 7: Fold_For_Sex ($128.25 in chips)
Seat 8: PBreitner83 ($41.50 in chips)
ANTES/BLINDS
Ose4ka posts blind ($0.50), Alajmo387 posts blind ($1).

PRE-FLOP
Fold_For_Sex raises to $3.50, PBreitner83 folds, LocStaOnCG folds, Ose4ka folds, Alajmo387 folds, Fold_For_Sex gets back uncalled $2.50.

SHOWDOWN
Fold_For_Sex mucks cards
Fold_For_Sex wins $2.50.
SUMMARY
Dealer: LocStaOnCG
Pot: $2.50, (including rake $0)
LocStaOnCG, loses $0
Ose4ka, loses $0.50
Alajmo387, loses $1
Fold_For_Sex, bets $1, collects $2.50, net $1.50
PBreitner83, loses $0

And this is the log file.


***** History for hand R5-10378075-210 *****
Start hand: Wed Dec 2 18:54:10 GMT+0100 2009
Table: Gibraltar [10378075] (NO_LIMIT TEXAS_HOLDEM $0.10/$0.20, Real money)
---
Summary:
***** End of hand R5-10378075-210 *****


***** History for hand R5-10398079-38 *****
Start hand: Wed Dec 2 20:25:23 GMT+0100 2009
Table: Columbus [10398079] (NO_LIMIT TEXAS_HOLDEM $0.10/$0.20, Real money)
---
Summary:
***** End of hand R5-10398079-38 *****


***** History for hand R5-10395025-211 *****
Start hand: Wed Dec 2 20:45:44 GMT+0100 2009
Table: Novato [10395025] (NO_LIMIT TEXAS_HOLDEM $0.10/$0.20, Real money)
---
Summary:
***** End of hand R5-10395025-211 *****

What should I do?

edit: have also tried downloading notepad++ and setting the preference to utf-8. Did not work.

netsrak
10-20-2010, 03:33 AM
Which HM Version are you using?
Please update to our latest Beta: http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe

Please check your windows regional settings (under control panel). Are you using a non standard setting for the date / currency formats?
If you change it to english (usa) and try to import the hands - does it work?

If that doesn't help please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.

swiiftx
10-20-2010, 04:17 AM
Downloaded the new beta version - did not work.
Changed settings(overall format, including currency and time) to english(united states) - did not work.

I sent a email yesterday to support@holdem so hopefully they'll be figure out what's not working. I only included the link to here and the hh's, not an explanation of the problem in the mail body.

Offtopic: Is it possible for you to change my name to swiiftx? Because I misspelled it the first time.

fozzy71
10-20-2010, 08:37 AM
Downloaded the new beta version - did not work.
Changed settings(overall format, including currency and time) to english(united states) - did not work.

I sent a email yesterday to support@holdem so hopefully they'll be figure out what's not working. I only included the link to here and the hh's, not an explanation of the problem in the mail body.

We will try to get to it soon, but we are absolutely buried with new emails and recent bugs to test, so it may take some time.


Offtopic: Is it possible for you to change my name to swiiftx? Because I misspelled it the first time.

Done