Re-installation problem

[mpx]

I have had some issues with HEM 1.11.05 and decided to uninstall it and PostgresSQL and do a clean install. I removed all the old files and folders and tried the HEM combo installer but it was not able to install PostgresSQL. So I tried to install PostgresSQL manually but can't get the password right. I'm pretty sure I have always used the standard "postgrespass" in the past but it doesn't work and neither does "dbpass". Does anyone know of a way to fix this?

Mpx

[mpx]

I tried the steps from here (http://forums.holdemmanager.com/manager-general/37135-127-0-0-1-probs.html):

click on Start and go to Programs -> Accessories -> Command Prompt

* If you are on Vista, rightclick and choose "Run as Administrator".


A black box should appear. Type 'net user postgres /del' (without the quotes) and press enter.

The user is now deleted and you can (re)install PostgreSQL.


Then reinstall a different version of SQL to a different port.
Try 8.4.4 or 9.0.0 to port 5433
Use postgrespass as password

I was able to install postgreSQL 9.0.1-1 to port 5433 but got the message:

"Problem running post-install step. Installation may not complete correctly. The database cluster initialisation failed."

Get same message with 9.0.1 port 5432 and 8.4.5.1 port 5432 and HEM isn't able to connect...

I have Vista 64, have disabled UAC and have removed my anti-virus and my registry optimizer.

[morny]

Hi,

If that installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:

Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator

net user postgres /delete
Try installing this version of PostgreSQL - http://rvgsoftware.fileburst.com/Postgres_8.3.9-v1.0.7.exe

If that installer also fails try this one it should work PostgreSQL: Choose a Mirror (http://wwwmaster.postgresql.org/download/mirrors-ftp/binary/v8.2.17/win32/postgresql-8.2.17-1.zip)

[mpx]

Hi,

If that installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:

Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator

net user postgres /delete
Try installing this version of PostgreSQL - http://rvgsoftware.fileburst.com/Postgres_8.3.9-v1.0.7.exe

If that installer also fails try this one it should work PostgreSQL: Choose a Mirror (http://wwwmaster.postgresql.org/download/mirrors-ftp/binary/v8.2.17/win32/postgresql-8.2.17-1.zip)

Thanks, that worked.

Mpx

[mpx]

Today I'm getting the same problem I had before re-installing HM and PostgresQL. Sometimes HM doesn't import any hands. I see the tables I'm playing in the table manager but it says 0 players, 0 hands etc. I'm playing on Ongame and I can see that the HH files are saved. When I stop import it says stopping.... forever and nothing happens. I haven't made any changes to my computer or the poker client it just seems to be some days it's doing this. Any ideas?

Mpx

edit:

I think I have the same problem as reported here (http://forums.holdemmanager.com/manager-general/37946-extremely-slow-import.html). THe import is just extremely slow and installing the beta didn't help.

[netsrak]

It seems to be the ongame mucked cards problem. Please delete the ongame handhistory file or move it to a different folder and try again.

[mpx]

Now my Ongame client freezes when I use HM beta 18 and there's still the old import problem. Is there an old version that would work better with Ongame?

[morny]

Go to hud options > table preferences and tick forceontop and see if it helps, if not maybe we can do a teamviewer session to troubleshoot the problem, please email me with a suitable time to do the session and also the timezone your in.

support@holdemmanager.com

[mpx]

Thanks Morny,
that seems to have solved it.