HUD stops updating midgame

[asandmanvertigo]

Hi there

I use HEM 1 on my new windows 8 computer. Everything works fine, except HUD stops updating midgame, and when i restart program it works fine again.

Plz Fix.

[udbrky]

A lot of the time, the log file for this issue is showing a postgres issue.

1) Please close HM

2) Please open PGAdminIII

It is in the Start -> Postgres folder.

3) Enter your postgres password. The default password is typically postgrespass.

4) Open the databases.

5) Highlight your database.

6) Right click, click maintenance.

7) Run the vacuum and analyze and reindex functions.

http://faq.holdemmanager.com/questions/88/Vacuum+Analyze+Database+

- Please see these steps to fix postgresql connection issues:

http://faq.holdemmanager.com/questions/91/Can't+Connect+%7B47%7D+Failed+to+Start+PostgreSQL+

- Please make sure that you have allowed postgres and pg_ctl in your firewall and antivirus exceptions. They are in postgres\bin.

- Please update windows fully. Please keep checking until it shows twice five minutes apart that there are no more updates.

- Please update your network adapter. Open device manager and find the model #. Search google for the model # drivers to download.

- Please run the windows repair on your winsock:

http://support.microsoft.com/kb/811259

If you are using Mcafee, Norton, Comodo or AVG for security, they have been causing a lot of issues with postgres lately. We recommend using a different program, such as Microsoft's firewall and Microsoft Security Essential. If you do feel that you need Comodo or AVG, uninstall first, install postgres, then reinstall after it is working.

Download the same version you are running from www.postgresql.org - do not use 9.1.

Right click the setup file, click properties. Click the unblock button at the bottom.

Empty the c:\temp and/or c:\Users\Username\AppData\Local\Temp folders.

If there is still an issue, we need to know the error - it is in the temp folder - bitrockinstaller.txt file.

[asandmanvertigo]

i just allowed postgres and pg_ctl, do i also need to allow any HUD files such as HMHUD and HMImport from my /holdem manager folder

[Sarek]

Files to exclude in antivirus\firewall
and to set "run as admin"

postgresql/Х.x/bin\pg_ctl.exe
postgres.exe
all pokerclients EXE

For HM1:
in ...\RVG software\Holdem manager\
holdemmanager.exe
hmhud.exe,
hmimport.exe,
dbcontrolpanel.exe

Folders to exclude (totally):
postgresql\data
all folders where rooms writes original HHs
c:\hmarchive

How to do for Kaspersky - see here (http://support.kaspersky.ru/faq/?qid=208640517)