not importing all hands from ipoker

[andy222]

iv have updated to 1.11.05 but HEM is still missing Multiple hands every session including many big all in pots. also the allin EV occasionally goes way off, ie 40k off in a single session.
thanks,
andy

[netsrak]

Please try importing the hands into a new database for a test.

Please check your windows regional settings (under control panel). are you using a non standard setting for the date / currency formats?
if you change it to english (usa) and try to import the hands - does it work?

If that doesn't help please zip and mail the original handhistory files (you find them in the hm archive folder or in the handhistory folder of your poker client) together with a link to this thread and an explanation of the problem to support@holdemmanager.net. we will then try to reproduce the problem.

[andy222]

importing into a new database worked well.
thanks,
andy