beta 18 PKR no Importo

[blackjock]

Just installed beta 18 but cant get PKR hands to register.
Can someone please let me in on the secret.

[morny]

Please see this FAQ FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work) and answer any questions that apply to you so we can narrow down what the issue is

[blackjock]

Thanks for the reply.

I am not even attempting to use the HUD right now, I am only attempting to keep recoreds.

Win7
UAC off
HH saved to HD
Import filepath correct
other sites work fine
alias configured ok

but alas no Import

[netsrak]

Please try with our latest release http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe
PKR had some handhistory changes in the last weeks.

If that doesn't help please try with a new database for a test.

[blackjock]

a new database seems to allow it to import so problem solved for now, thanks.