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Dante_b
10-13-2010, 12:06 PM
Ok this may sound kinda newbish but i cannot find the solution. I play cash tables and all my import is ok on FTP. But on stars.. when I play MTT and i start autoimport absolutely no stats pop up.. cash games are OK but MTTs i get no stats.. what can i do? Also, i have this problem with stars and table scanner (i know there is separate forum for that but no sense in opening 100 topics). Basically, when i scan the stars lobby (cash games) absolutely every table in table scanner is shown with only one player sitting and in fact there are 6 guys on the table and it is full.. what can i do about that

morny
10-13-2010, 11:00 PM
please give HoldemManager Administrator rights:

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Rightclick the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator". if the option is grayed out then this is because youve UAC disabled, in which case enable UAC Disable User Account Control (UAC) the Easy Way on Win 7 or Vista - How-To Geek (http://www.howtogeek.com/howto/windows-vista/disable-user-account-control-uac-the-easy-way-on-windows-vista/) and reboot the PC then do step 3 and then you can disable UAC again if you like.
4) Do the same for HMHud.exe and DBControlPanel.exe and hmimport.exe

Also is the poker client installed in english?

Finally what version of HM are you using?

Dante_b
10-17-2010, 06:45 AM
I have latest version of HEM, and I'm using the English client. Also i am using windows XP, so i cannot see the options you mentioned under the compatibility tab.. can you give me some other advice because the problem continues?

netsrak
10-17-2010, 12:26 PM
For the table scanner on stars you need this release: http://forums.holdemmanager.com/table-scanner/37714-stars-table-scanner-fix-10-13-2010-a.html

For the Hud problems please check this and answer and post the questions FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work)

Dante_b
11-06-2010, 04:56 AM
the problem with the table scanner persists. As i scan the lobby it completes the scan but when i select a table in the tablescanner window it shows only 1 player on the table.. as if there is only 1 person sitting on this table while there are actually 6 and the table is full. What should i do?

netsrak
11-06-2010, 07:28 AM
Please try 1.11.05a: http://www.holdemmanager.com/downloads/Holdem_Manager_Beta.exe