PDA

View Full Version : Update problem



GoCobbers95
10-13-2010, 08:11 AM
When I update to 1.11.05. it seemingly won't update. After installation, when I open, HEM it still has 1.11.04 on the top bar.

Any help would be greatly appreciated...

Patvs
10-13-2010, 08:23 AM
Check where you actually have HoldemManager installed.

1.11.05 will automatically install to program files/rvg software/holdemmanager
CHANGE that folder during installation to where you actually have HoldemManager installed

GoCobbers95
10-13-2010, 05:43 PM
worked very well thanks...


Anyway I can get it to relook at my hand histories from October 1st on and recalculate rake?

morny
10-13-2010, 08:20 PM
Youll need to delete the hands and reimport them and it should update, take a screenshot of before you delete and reimport if you want to compare the rake as our rake comparison isnt finished yet

GoCobbers95
10-13-2010, 08:40 PM
Fabulous,

Thanks

GoCobbers95
10-13-2010, 08:42 PM
Well, sorta fabulous. I need to figure out how to delete hands now?

Gosh I wish all poker was, was shoving all in... You HEM people have got me so much deeper than I ever thought I needed to be in poker.

morny
10-13-2010, 08:45 PM
How to export hands FAQ - Hold'em Manager Poker Tracking Software :: How to Import & Export Hands (http://faq.holdemmanager.com/questions/98/How+to+Import+%26+Export+Hands)

How to delete hands
FAQ - Hold'em Manager Poker Tracking Software :: Purge Hands (http://faq.holdemmanager.com/questions/197/Purge+Hands)

Obviously youll want to export them before deleting this months hands and then reimport them again

GoCobbers95
10-13-2010, 11:15 PM
Interesting problem stemming from this... All hands were exported, purged, then re imported. I had previously took a screen shot and saved it as to make sure all was right after the maintnance. Low and behold I am missing 400 some hands. Also, the hands I played today are not showing up on the reports page. Even odder, when I click from "all" to last 500 or 100 the hands from today show up in the bottom only, not showing up as a report on the top.

As I have figured out with HEM previously, it is way smarter than I. Usually it ends up being something silly like a messed up filter or an errorant click. I am hoping this is still the case.

I give you permission to be annoyed with me, because I know I would be in your shoes...

Let me know if any other info is needed.

GoCobbers95
10-14-2010, 05:34 PM
Any ideas?

Patvs
10-14-2010, 06:36 PM
click things like "clear filters", also clear the date filter + refresh + reimport the hands

if that doesn't resolve it create a new database --> reimport all original hands or

GoCobbers95
10-14-2010, 10:58 PM
did all. No luck...

Patvs
10-15-2010, 08:24 AM
In a NEW empty database? It imports x hands, but will display y number of hands?

During the import, do many hands result in import errors or duplicate hands??

GoCobbers95
10-15-2010, 07:21 PM
No errors our duplicates.

New Problem:

Mis categorizing hands on main report page. Played session of all cap, roughly 5 hands came up as the same limit, but as non cap hands...

Patvs
10-15-2010, 07:32 PM
Email us some of the CAP handhistories that are wrongly categorized (not as CAP) when you import them in 1.11.05