TS doesn't scan Party tables

[fash1k]

Hello,

My TS works not so fine in Ongame (already wrote about it and posted the video in my thread) and now I tried it in Party and I can't even get tables in TS. My Party client and HM2 are started as admin.

I've done the video for you which explaines my problem. You can see that I am switching from ongame scan profile to Party and after few secs the scan is started, it stops and shows nothing. I am not using insta-scan mode. Here (https://dl.dropbox.com/u/53329274/partypokertablescanner.avi) it is.

Thanks for your help.

[fash1k]

Am I alone here?=)

[fozzy71]

I am sorry for the delay in reply. I had no problems scanning those stakes shown in your video. Please close the party client and disable the Font Smoothing option in the HM2 Scanner Ribbon and see if it helps.

[fash1k]

I am sorry for the delay in reply. I had no problems scanning those stakes shown in your video. Please close the party client and disable the Font Smoothing option in the HM2 Scanner Ribbon and see if it helps.

Didn't helped, same problem with turned off font smoothing... :(

[netsrak]

Is it the same with classic scan?

[fash1k]

Is it the same with classic scan?

I was talking about classic scan. Tried insta scan with turned off smoothing, I am getting the error: "Could not find any tables meet your criteria...... Do you want to switch to client-side-scanning instead?".

[fash1k]

If it is needed, I am ready for TV session... any time ;).

[fozzy71]

Instascan is down currently because of host server problems - http://forums.holdemmanager.com/table-scanner/373401-party-ipoker-full-tilt-insta-service-interruption.html


Please email hm2support@holdemmanager.com, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Please let us know when you are available in GMT time for a teamviewer session - GMT – Greenwich Mean Time (http://www.timeanddate.com/library/abbreviations/timezones/eu/gmt.html)

Please remember that we schedule a couple days in advance and need to fit into our schedules. So give us a few days' range of times and notice.

Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/teamviewer.

Please read this important information before our teamviewer session. We cannot do the teamviewer session until all those issues are addressed below:
1 - Make sure you have updated your windows using the "Windows Update" feature Microsoft Windows Update (http://www.update.microsoft.com/windowsupdate/v6/thanks.aspx?ln=en&&thankspage=5)
* - Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer 9 (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).
2 - Make sure Holdem Manager is updated to the latest version Downloads and Manuals - Hold'Em Manager, Omaha Manager & HM Apps (http://www.holdemmanager.com/store/downloads-manuals.php)
3 - Please make sure you have access to a good connection, we cannot provide support on really slow connections
4 - Please allow us full access otherwise it slows down the speed at which we can fix the issue

[fozzy71]

Instascan is down currently because of host server problems - http://forums.holdemmanager.com/table-scanner/373401-party-ipoker-full-tilt-insta-service-interruption.html


Please email hm2support@holdemmanager.com, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Please let us know when you are available in GMT time for a teamviewer session - GMT – Greenwich Mean Time (http://www.timeanddate.com/library/abbreviations/timezones/eu/gmt.html)

Please remember that we schedule a couple days in advance and need to fit into our schedules. So give us a few days' range of times and notice.

Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/teamviewer.

Please read this important information before our teamviewer session. We cannot do the teamviewer session until all those issues are addressed below:
1 - Make sure you have updated your windows using the "Windows Update" feature Microsoft Windows Update (http://www.update.microsoft.com/windowsupdate/v6/thanks.aspx?ln=en&&thankspage=5)
* - Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer 9 (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).
2 - Make sure Holdem Manager is updated to the latest version Downloads and Manuals - Hold'Em Manager, Omaha Manager & HM Apps (http://www.holdemmanager.com/store/downloads-manuals.php)
3 - Please make sure you have access to a good connection, we cannot provide support on really slow connections
4 - Please allow us full access otherwise it slows down the speed at which we can fix the issue