View Full Version : gprahed winnings and reports tab winnings not right?

10-10-2010, 01:54 PM
When I update my graph its not showing the correct amount for $ won according to my account balance in the pokerstars lobby. Also when I go to the reports tab it's even showing a differnt amount of hands played and amounts won or lost than my graph. I have checked and re checked to make sure I didnt have any filters on and even up graded to the newest beta version and still am having problems.

current beta version im using is 1.11.05 and I have windows vista and use table ninja if any of that matters.

10-10-2010, 02:03 PM
also I stack tables if that matters

10-10-2010, 11:32 PM
Can you post screenshots showing the different tabs with the same filters showing different amounts please as this will help identify the issue, if you dont want to post them email them to support@holdemmanager.com and link to this thread

10-11-2010, 12:55 AM
email sent

10-11-2010, 04:10 AM
Have exact same problem. was on 1.11.03. Thought that HEM hadnt imported all the hands correctly for todays session. Updated to 1.11.05 and requested my hand histories from Stars, however HEM just recorded that they were all duplicates. Problem being 4200 hands were impoted, ~2900 show in the reports, ~2500 on the graph/sessions.

10-11-2010, 08:46 AM
Please create a new database for a test and import the hands into this database.

10-11-2010, 01:33 PM
I created a new data base and imported hands. The problem is still there although not as bad. The graphs page showed 2 more hands that the reports page and the money differnce was off by 2$

10-13-2010, 08:45 AM
Which site are you playing at?

Can you identify the 2 hands which make the difference?